Frequently Asked Questions
Is that really a sprinkler?
Yes! (We do have some purely decorative items, but they are clearly marked.) Each design has a unique water pattern that can provide coverage to a specific area of your garden.
Will it turn green?
Yes, because all of Charles' work is done with copper. "Patina" is the term used for the color-change that occurs with copper. Patina occurs over time -- usually 2-5 years.
Will my sprinkler need any special treatment?
Other than placing your sprinkler in storage during winter in harsher climates, no. Since the sprinkler is made of copper, it is well adapted to outdoor settings.
What type of water pressure is required?
Our sprinklers are designed to work with wells as well as "city" water. The sprinklers are able to handle varying water pressures.
When will my order be shipped?
Sprinklers are handcrafted when ordered, and normally shipped within 5 days. You will receive an email when your order has been shipped.
What are your shipping costs?
All items are shipped via UPS. There is a flat rate shipping fee of $10 per item for the lower 48 states. For other locations, please call for shipping costs.
What is your return policy?
If you are unsatisfied with your purchase, simply return it within 14 days and we will refund your purchase price (minus shipping & handling).
For additional questions, please call 715-345-0381 or email firstname.lastname@example.org.